Reverse logistics for reusable shipping containers in Spain

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Reverse logistics for reusable shipping containers in Spain

Hi GCSG,

We are having challenges with clinical sites in Spain for returning empty reusable shipping containers. The default for EU sites is that the courier will automatically return the following day to collect the empty shipper. However most sites in Spain are refusing to support this, as they require the shipping container to be collected on the same day of IP delivery. We have received similar feedback from one of our external distribution partners for other Sponsors they support.

Has anyone else here had the same challenge? And have you come up with an alternate solution acceptable to sites in Spain?

Thanks,
Josh

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