Coronavirus impact on returns & reconciliation

This topic has 6 replies, 6 voices, and was last updated 4 years, 4 months ago by David Spillett.

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April 7, 2020

Coronavirus impact on returns & reconciliation

Amidst the mayhem of COVID-19, I’m trying to understand what other folks are doing about CTM reconciliation and destruction? I mean, typically we would have the CRA do an onsite reconciliation and then observe site destruction or ship it back to the depot for destruction. Now, sites are not allowing CRAs to come and we’re moving to virtual or remote monitoring but we’re trying to figure out the best way to handle CTM reconciliation. Any advice or recommendations?

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