There are three “Future Shifts” that will impact the future of healthcare in a very big way. These shifts include Disruptive Innovation, Consumerization and Connection Architecture. The best hospitals and clinics are leveraging Innovation Best Practice, Patient Experience (PX) Design and a wide range of enabling technologies to drive efficiencies, operational excellence while concurrently delivering world-class Patient Experiences (PX). In this high-energy presentation, Nicholas will provide you actionable insights on how to leverage innovation best practices from years of research from of his upcoming book the Innovation Mandate.